Learn more about halo call center from Telkomsel
Nowadays, there is no doubt that everyone needs a contact center, such as the Halo call center for those who are users of the Telkomsel provider. Because it is very important for the company to provide customer service, as it can be used as a deposit, as well as a bridge or link to help its customers if they are experiencing difficulties.
Because if someone, using the services of the company, finds problems or disruptions, there will be no one who can help him, except from the official side of the company. This also applies to all companies that operate on the Internet today, even one of them is similar to Telkomsel , which is still gallantly entrenched since ancient times.
What is halo call center from Telkomsel?
I’m sure a lot of people have similar questions because they’re also wondering what it’s like to use a call center, which is really only needed by a few people when there’s just mistakes or interruptions. Of course, the existence of this call center is a form of company designed to direct the hands so that it can help its users if they encounter problems using the service.
Since the problems that each client faces are also different, as a rule, many of them complainat the moment, arriving at GraPari Telkomsel to ask and get a solution to their problem. And here is the halo call center feature developed , which is to save your time and speed up services so that you can get solusi without having to go to GraPari.
Due to the increasingly complex technologies, today the company can also increase the variety of services according to the needs of its consumers. To enable the company to innovate in the provision of types of services to users of Telkomsel service providers. The Telkomsel card is divided into several types, such as Halo, Simpati, Loop and As.
Of course, having a variety of Telkomsel cards, customers will not only get the same problem, but are also quite diverse. It turns out that the variety of telkomsel call centers is also quite interesting to look at.
24-hour call center for Telkomsel users
For those of you who are Users of Telkomsel, you don’t have to worry if you are experiencing problems even in the middle of the night. Because the call center developed by Telkomsel has a 24-hour operating system so that you can contact it at any time if your network is disturbed.
With the Halo call center , of course, you will not have to go outside the house to go to the GraPari Telkomsel stores, as you will be served only by contacting the call center. Although people know about the existence of this service, the proof is that many people do not know exactly how to contact the call center. If you want to contact such a service center, it can be done paid or free of charge.
A way to do this if you want to contact the call center by calling 188 so that deferred payment users receive free services. When it comes to paid services, prepaid users will be felt for rp300 for each call if they call 188. There is also an alternative for you if you want to contact him using a different operator number, namely the 08071811811.
Social media-based customer service
For those of you who use social media like Facebook, Instagram, and Twitter, an account with usernames @Telkomsel you need to be familiar with, even if you are not intentional. Perhaps many of you think that social media accounts are just regular social media accounts, which the company uses only as a formality to display its products.
Although this social media is not limited to its function, as it turns out that Telkomsel itself has created an account in such a way that it can also be used as a form of customer service or call center for social media users when there are problems with Telkomsel providers. So if you can’t or don’t allow him to contact the Halo call center, you can complain about the issues through social media.
To complain about card issues, you can try complaining about it through one of the social media platforms like Twitter. In this way, you just need to send an instant message to your Twitter account, @Telkomsel the problem you are facing. Later, customer service will provide solutions or provide answers to problems that you are currently facing.
For all of you who are loyal customers from Telkomsel, it is highly recommended to follow some telkomsel social networks, because in addition to being able to be used as a call center, you will also be able to get interesting information about the advertisements offered by Telkomsel.
GraPari offline stores from Telkomsel
If you tried to contact the call center through social media or through the Halo call center by phone, but did not get a good answer due to signal restrictions. So the only last way to do to report the complaints you feel is to visit an offline destination from Telkomsel, namely GraPari Telkomsel.
By visiting Telkomsel grapari , of course, this will allow you to get solutions to all the problems that you receive. Some problems or service requests from Telkomsel customers who have arrived at Telkomsel outlets are to reactivate the lost number, and the 3G card can also be updated so that they can enjoy access to the 4G service, change the new card, because the old card is lost.
The advantage of visiting GraPari Telkomsel is that the solution provided during customer service can definitely be solved in such a way that there is clarity and results after visiting the point of sale. Even if it turns out that your problem cannot be overcome, GraPari from Telkomsel will certainly offer other services that can help Telkomsel users , whether it offers a new card or others.
There are several reasons why you do not need to hesitate to contact the Telkomsel service. Because there is no doubt that many people actually have problems, but they are lazy to complain to the Halo call center , because many of them imagine that they will not receive a clear solution.
In fact, for Telkomsel users , all of them have also recognized that the customer service provided by Telkomsel is very satisfied and is always the best solution. This is more than enough to reflect on what the quality of this provider is. In addition, its friendly service will allow users to conveniently submit complaints.
Compared with users from companies of other network providers, we see that Telkomsel is a service provider that ranks first in terms of the number of users and the quality provided. In addition, the quality of the network, which can already reach all areas of Indonesia, is also one of its facts. In addition, customers feel more at ease using the Halo Call Center to fix network issues.